Frequently asked questions

We are open Mondays to Sundays, 7:00am to 12:00mn. Operating hours may change during holidays, private events, maintenance, or special circumstances.

You can book by creating an account at mmgstellar.stellarsports.com or at our front desk. Select your preferred facility, date, and time, then complete the required payment or booking confirmation.

Yes, subject to court availability. We recommend booking in advance, especially during peak hours.

Bookings may be made up to two months in advance.

Yes, specific court requests are subject to availability and may not be guaranteed unless this has been confirmed. Reservation status may be checked in your MMG Stellar account.

Standard bookings are 60minutes per session. Extensions may be requested if the facility is available.

Yes. For group, corporate, league, or recurring bookings, please contact by sending an email to mmgstellartaguig@gmail.com for availability and applicable rates.

Rates depend on the facility, duration, and time of booking. Please refer to our Booking Page for current pricing.

We accept online payment via direct bank transfer in our booking website. While we accept cash, credit card and debit card payments onsite.

Full payment is required upon booking.

Additional charges may apply for equipment rental, lighting, extended hours, special setups, or other services. Any applicable charges will be communicated before confirmation.

Yes. Cancellations are subject to our cancellation policy.

• More than seven (7) days from reserved date – cancel or reschedule for free or refund less 5% admin fee
• Less than seven (7) days from reserved date – cancellation is non-refundable

Yes, subject to rescheduling policy and availability. Reschedule request made more than seven (7) days before original date for play will be accommodated. Reschedule request made less than seven (7) days is treated as a cancellation and is subject to the No Refund policy. A new booking and payment have to be made.

Reschedule requests may be directed to our front desk by sending an SMS at +63945 136 2137.

Your booking will still end at the originally scheduled time. No refunds or extensions will be accommodated for partial use.

No-shows mean payment is forfeited.

Refunds are subject to our cancellation and refund policy. If cancellations were made more than seven (7) from your game date, a refund may be done but will be subject to a 5% admin fee.

Approved refunds will be processed within two to three business days. The actual posting time may depend on the payment method.

No refund will be provided for late cancellations or no-shows, unless otherwise approved by management or covered by an applicable exception.

If we cancel a confirmed booking due to facility closure, maintenance, safety concerns, or other circumstances, you may choose between rescheduling to another date with the same number hours of play or a full refund, subject to the applicable policy.

For weather-related cancellations, rescheduling to another date with the same number hours of play or refunds will be handled according to our weather policy.

Refunds will generally be returned under the name of the person who made the reservation through the most practicable manner (such as bank deposit or online transfer)

Please wear appropriate sports attire and non-marking sports shoes suitable for the facility.

Yes, provided the equipment is appropriate for the facility and does not damage the courts, equipment, or property.

Limited equipment may be rented and is subject to availability, applicable fees may apply. Inquire at our front desk for more information.

Food is not permitted in the playing areas. Water and non-alcoholic beverages may be consumed only in designated areas. Please dispose of waste properly.

Non-playing companions are allowed, subject to facility capacity and applicable guest rules. Additional guest fees may apply.

Yes, subject to our facility policies. External coaches/instructors must be registered/approved in advance and may be subject to applicable fees.

Yes. All users may be required to complete a waiver before using the facility.

Minors may use the facility subject to parental/legal guardian supervision and consent.

Please immediately notify our staff. We have first-aid/emergency procedures in place. Users are expected to follow all safety rules and use the facilities responsibly.

Users may be held responsible for damage caused by misuse, negligence, or violation of facility rules. Applicable repair or replacement costs may be charged.

Personal belongings should be kept with the player or the player’s line of sight and must not be left unattended. The facility is not responsible for lost, stolen, or damaged personal belongings.

Please report lost items to the front desk. Found items will be kept for thirty (30) days before disposal or donation.

Yes. We accommodate corporate events, tournaments, team training, parties, leagues, and other group activities, subject to availability and applicable rates. Send an email to mmgstellartaguig@gmail.com for a quote.

Yes, subject to availability. Exclusive-use bookings may have different rates, minimum hours, and additional requirements. Please contact mmgstellartaguig@gmail.com for a quotation.

Yes, subject to prior approval. However, we discourage elaborate catering, audio/sounds and lights set-up. Any installations, postings or mounting using adhesives, tape, nails, tacks or brackets require prior approval. Setup and teardown of decorations/installations will be the client’s responsibility. Additional charges may apply for power consumption, cleaning, security, or extended use.